Refund policy

Refunds

All sales are final and in US Dollars. We apologize, but we are not able to give refunds. Once an order Is placed, your giveaway entries are automatically recorded and entered. To ensure the integrity of our giveaways, we cannot tamper with entries once they have been submitted.

Exchanges:

We welcome all exchanges. Any item you would like to exchange for another size or style must be in new, unused, unworn, unwashed condition. The customer is responsible for shipping the product back to Expedition Ranch. We will resend the exchanged item to you for free.

You can exchange merchandise for any item or items of equal value, or you may increase and pay the cost increase. We cannot approve any downgrade that would result in a refund. Giveaway entries cannot be changed or rescinded.

All exchanges must be started within 30 days of purchase. Any issues with defective merchandise must also be reported within 30 days of the date of purchase for warranty replacement.

Please send all exchanges with a printout of the original receipt and copies of any communication you have had with Customer Service. Please specify the name of the product you would like in exchange and what size you would like. Include a screenshot of your confirmation with your return package or email the confirmation with your order number to contact@expeditionranch.com

If you receive an item that is damaged or is incorrectly shipped by us please send an email to contact@expeditionranch.com within 30 days of purchase.

Exchanges are approved in the sole discretion of Expedition Ranch upon inspection of item when we receive your merchandise.

Customer is responsible for all shipping costs.

Shipping address for exchanges:

2041 Highway 99

Chapel Hill, Tennessee 37034

Expedition Ranch LLC

1090 S Wadsworth Blvd Unit C-127-3145

Lakewood, Colorado, 80226

Email: Contact@expeditionranch.com